Our Event Rental Specialist at Signature Party Rentals, look forward to helping you!

Monday thru Friday, 9:00 am – 5:00 pm
Saturday & Sunday, Closed

Phone: 407-807-0288
Email: info@signaturepartyrentalsfl.com

After Hours, Weekends and Holidays

Phone 407-807-0288

Frequently Asked Questions

FAQ

Have a question for us? Take a look at our frequently asked questions to find your answer below. If you can’t find what you need here, please contact us for more information. We would be happy to speak with you about your upcoming event.


Contact Us
DELIVERY
What areas do you deliver to?

We deliver all over the Orlando area. Depending on the size of the event, we can deliver throughout the state of Florida.

What are your hours of delivery?

Normal delivery hours are 8:30 a.m. – 5 p.m. Monday-Friday, Saturday 8 a.m. -12 p.m. Deliveries can be made 24 hours a day at an additional cost.

What is the cost for delivery?

Delivery cost is determined by many factors, including location, amount of equipment being delivered and time frame. Last minute orders or orders that require delivery between certain times frame may incur extra delivery costs. Typically delivery will start out at $50. Please contact one of our event specialists to determine your delivery price.

Do I need to be home when my rentals are delivered?

It’s recommended but not necessary for you to be home when your order is delivered. If you are not going to be home or are uncertain if you will be there at the time of delivery, please let us know so we can ensure your rentals are delivered as requested.

Does your crew set up the equipment?

Signature Party Rentals can set up and take down all rental equipment (tables, chairs, cooking equipment, lighting, etc.) for an additional charge. Tents must be set up by Signature Party Rentals trained employees. Please contact our event specialist to determine your setup needs.

Should we tip the setup crew?

If you feel that the crew working for you has gone above and beyond to help you with your event, tips are accepted. It is not mandatory by any means.

SETUP
How much time do you need to set up the tent?

It all depends on the size of the tent. We prefer to set up a tent the day before the event. If that is not possible, we will work with you to make sure your tent is up by the time needed. Make sure to plan adequate time for setting up tables, chairs and decorations for the event.

Can I add lighting?

Absolutely! We offer many types of lighting that can be added to the tent for an additional cost.

What type of ground can you set a tent on?

Tents can be set up on all types of surfaces, including grass or pavement. It is best to have the ground as level as possible. If you are unsure if your location is suitable, we are happy to inspect the event site for you.

CONSULTATIONS
Is there a charge to have someone come out to our event site?

There is no charge for event consultations. One of our event specialists would be happy to visit your event site and help you determine your rental needs.

Can we visit your showroom to see the product?

Yes! Please contact one of our event specialists for an appointment.

What are your hours?

Monday – Friday 9 a.m. – 5 p.m.

Saturday – 9 a.m. – 12 p.m.

Closed on Sundays

RESERVATIONS AND PRICING
How far in advance should I make my reservation?

Reservations should be made at least 30 days before your event.

My event is this weekend, is it too late to make a reservation?

No! Although we recommend you make reservations 30 days prior to the event, we understand that last-minute events do occur. Please contact one of our event specialists right away so we can help accommodate your order.

What is the pricing for rentals?

The prices on our website are for a “per-event” basis. We consider this to be a maximum of 72 hours, allowing for a drop-off day, full event day and return day. For weddings, we can set up tents a day early to allow you time to decorate your tent.

When is my payment due?

You will be required to make a 50% deposit at the time of booking. The remaining balance will be due three days before the delivery date. Please contact us if you need special accommodations.

What forms of payment do you accept?

We accept check, cash, money orders and all major charge cards.

LICENSES, INSURANCES & PERMITS
Is Signature Party Rentals insured?

YES, all of our employees are covered under workers compensation, and we carry full liability insurance on all of our products to protect our customers.

Will you list us as additional insured?

Yes, please contact one of our event specialists to help determine what info is needed.

Does my event require a permit?

Permits are only required for tent events. Most likely, if you are holding an event with a tent on city or county property, you will be required to have a permit.

How do I obtain a permit?

Signature Party Rentals is happy to do the work for you for an additional cost. Please contact us to find out what type of permit you need.

Does Signature Party Rentals carry liability insurance?

Yes, we carry the necessary liability insurance. Depending on your event needs, you may want to consider additional types of insurance.

SIZING AND QUANTITY
What size tent do I need?

When deciding what size tent you need for your event, you should consider the number of guests attending, as well as the setup of the tables, dance floors, staging, etc. Visit our Tips & Tools section to get an idea of what size tent you will need for your event. Our event specialists will be happy to help you decide the best tent for your event.

What size dance floor do I need?

Each dance floor comes in a 3’x3′ section. All sizes are available. Here are some general guidelines to help you decide what size dance floor you need:

 

12’x12′ (fits 32 people)

15’x15′ (fits 50 people)

18’x18′ (fits 80 people)

24’x24′ (fits 150 people)

30’x30′ (fits 200 people)

How do I determine what size table I need?

Use these guidelines to determine the size and quantity of tables needed:

60’x30″ (seats 6-8)

8’x30″ (seats 8-10)

36″ round (seats 4)

48″ round (seats 6)

60″ round (seats 8)

72″ round (seats 10)

INCLIMATE WEATHER
What happens if it rains on the day of my event?

It is always best to have a rain plan for your event. We can help you determine this plan and any other rentals you may need for it. A tent with sidewalls generally will protect from light rains; however, it is important to remember that a tent should not be used as a shelter during inclimate weather.